Privacy and legal information
Privacy information
See how Synergie Capital AI collects and manages personal information when you browse the website or open an account. This notice reflects the current live offer.
We process contact details, device data, identity records and transaction history to administer accounts, meet anti-money laundering (AML) obligations and improve platform protection. This notice complements the Terms of use and applies to site visitors as well as account users.
Our lawful bases can include providing a contract, relying on legitimate interests such as detecting fraud, and meeting applicable legal requirements. Retention periods vary according to the information involved and the rules governing it.
If permitted by applicable law, you may request access to, correction of or deletion of your information. Contact support using the email shown on the Contact page, put Data rights in the subject line and provide your registered email address.
Cookies and similar technologies support active sessions, save preferences and help us understand site activity. Disabling some cookies in your browser may interfere with login or preference features. You should also consult the Security pages.
When information is transferred internationally, we use appropriate protective measures. Hosting, payment and transactional email providers work under contracts that require them to maintain security safeguards.
This notice may be changed from time to time; the version displayed on the live page is the one that applies. Where allowed by law, continued service use after an update means the change has been brought to your attention. Information about trading risks is provided separately from privacy rights.
Data we collect and why we use it
The information may cover identity and contact details, IP addresses, usage records, account preferences, and content submitted in forms or support conversations. Some data is required to open an account and administer deposits or withdrawals.
We use these details to validate account information, provide access to the platform, detect improper activity, fulfil compliance responsibilities and send service communications such as deposit confirmations and maintenance notices.
Security controls and choices available to you
Reasonable technical and organizational protections are applied, including encryption in transit, permission-based access and optional two-factor authentication. No control removes all security risk, so notify us promptly if you suspect unauthorized access.
Depending on the laws in your jurisdiction, you may be entitled to access, correct, limit or erase certain personal information, or object to specific processing activities once your identity has been verified.
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